How to Manage Sales Tax for Online Sales and E-commerce-Article

In the digital world, businesses face fierce competition. It would be best to have a positive outlook, quality items, and a robust internet sales platform in addition to luck to succeed. Understanding e-commerce sales tax obligations is just as important. Getting sales tax right from the start is the way to go!

E-commerce Sales Tax and Online Sales Tax

When the phrases "online sales tax" or "e-commerce sales tax" come up, it might give the impression that a different tax is designed exclusively for sales made online. Online transactions are just like any other sales. Certain items may be subject to sales tax depending on the state, while others may not be.

Why is it important?

As your business grows, acquiring a sales tax permit for each state you conduct business is essential. In addition, you must file sales tax reports and make any missing payments, or you will be responsible for paying interest, penalties, and sales tax on past-due balances.

Understanding sales tax obligations is crucial for your business. It protects you from financial liabilities and reputational damage while building customer trust through transparency and ethical practices.

  • Destination-based sales tax

Destination-based sales tax rates determine where the product or service is delivered or consumed. In other words, the location where the good or service is being supplied determines the tax rate.

  • Origin-based sales tax

Origin-based sales tax rates determine where the good or service is delivered or sold. The goods or service's departure address determines the tax rate (Compliance, 2023).

Tax Nexus

The sales tax nexus is the link between a business and the government that makes it necessary for the company to collect and pay sales tax. 

Tax nexus is crucial for e-commerce businesses because they operate online and can attract customers from various states or regions. In the early days of online business, states only required companies to register for sales tax if they had a physical presence. This meant businesses needed some physical connection to the state to be subject to sales tax registration (Blog, 2021).

Economic Presence

Businesses based in other states selling to customers must be aware if their business is crossing the nexus threshold and take appropriate action to get a sales permit. Even if it lacks a physical presence, these thresholds vary from state to state and are established to address the challenges of online commerce (Alex Oxford, 2023).

Challenges of navigating sales tax regulations in different states

Tax compliance in international e-commerce can be a real challenge. Businesses face a complex web of tax laws, regulations, and compliance as they go global.

Here is a list of challenges an e-commerce business goes through:

  1. Divorce and complex tax laws
  2. varying tax rates, 
  3. jurisdictions issues
  4. Keeping up with evolving rules and thresholds
  5. Reporting requirement
  6. Lack of International Harmonization (Massessi, 2023).

 Sales Tax Collection and Remittance

Companies pay sales tax on goods and services. Governments impose this tax, which businesses pay directly. Enterprises are typically allowed to collect sales tax from customers at purchase. Sales tax amounts vary by state but usually range from 4% to 7%.

POS [point-of-sale] software, accounting software, and other tools make collecting sales tax from customers straightforward. If your business is digital, your sales tax will be your home location, not the product's.

However, tracking and remitting sales tax to the relevant tax authorities assures legal compliance, helping firms avoid costly penalties, fines, and legal troubles.

Benefits of sales tax software 

  • Efficiency

By automating tax data collation, tax specialists can spend more time on valuable tasks like finding ways to save on taxes. 

  • Cost saving

Save money using modern tax automation software instead of hiring specialized teams for audit preparation. Automation saves time and resources, making it a cost-effective solution.

  • Simplify Tax Compliance 

Sales tax software streamlines the challenges of managing different tax rates and rules for businesses operating in multiple states.

  • Data security

Modern tax automation solutions prioritize the security of sensitive data by employing advanced encryption techniques. Protect your organization's financial information with data encryption (Limited, 2023).

Tax-Exempt Sales

A sales tax exemption certificate frees a company from collecting and paying sales tax on specific products and services. Purchases made by state, local, or nonprofit organizations are exempt from sales tax in many forms, but not all of them. Certain transactions may be exempt for other businesses.

As a buyer, you must determine if a purchase is tax-exempt, not the retailer. Without a valid exemption certificate, businesses are responsible for collecting sales tax from purchasers. It's up to the business to verify the validity of the sales tax exemption certificate. Protect your business from assuming sales tax responsibility with valid exemption certificates. Not having an exemption certificate during sales could mean paying taxes to the state later if audited (TaxConnex).

Marketplace Facilitator Laws

A marketplace facilitator runs a marketplace on a platform larger than third-party suppliers can construct. That platform allows third-party retailers to sell goods and services to a broader audience. Amazon is the largest marketplace facilitator.

Marketplace facilitators must calculate, collect, and remit sales tax for purchases on their site as sales tax laws spread across the US. New laws affect Amazon, eBay, Etsy, Walmart, and others in e-commerce. Listen to your selling markets' updates. They may introduce tax compliance rules. The marketplace may charge for tax management. These rules require Amazon and eBay to collect and remit sales tax from sellers.

International Sales Tax Considerations

International sales and cross-border e-commerce allow enterprises to reach a worldwide audience. This opens doors to new markets, sales, and customers. However, Cross-border e-commerce also presents obstacles. Businesses face legislation, cultural differences, shipping, and data protection.

Importance of proper sales tax management for e-commerce success

Effective sales tax handling is crucial for e-commerce. Accurate tax collection and remittance eliminate legal complications, penalties, and fines that could harm a business. It maintains transparency and trust with customers, boosting brand reputation, customer loyalty, and business growth (Annie, 2023).

Key Takeaways

  • There are destination-based and origin-based sales tax rates.
  • The sales tax nexus is the link between a business and the government, making it necessary to collect and pay sales tax.
  • Economic presence thresholds vary from state to state and determine if a business needs to obtain a sales permit.
  • Sales tax collection and remittance are essential for legal compliance.
  • Sales tax software can provide efficiency, cost savings, and simplify tax compliance.
  • Sales tax exemption certificates can exempt certain purchases from sales tax.
  • Marketplace facilitator laws require platforms like Amazon to collect and remit sales tax.
  • International sales tax considerations include legislation, cultural differences, shipping, and data protection.
  • Proper sales tax management is crucial for e-commerce success, maintaining transparency, trust, and business growth.


Compliance, L. (2023) Origin-based vs. destination-based. Available at:,the%20location%20of%20the%20buyer.

Blog, B. (2021) What small ecommerce sellers need to know about economic nexus. Available at:

Alex Oxford, C. (2023) Texas Economic Nexus: Sales tax requirements for out-of-state businesses. Available at:'%20Economic%20Nexus,in%20the%20prior%2012%20months.

Massessi, D. (2023) Navigating International Tax Compliance in e-commerce: Challenges and solutions. Available at:

Limited, I. (2023) The benefits of Tax Automation: Infosys BPM, Infosys. Available at:,audit%20preparedness%20at%20all%20times.

TaxConnex, L. (no date) A guide to sales tax exemption certificates, TaxConnex. Available at:

Annie, Q. (2023) US Marketplace facilitator sales tax laws: Everything you need to know. Available at:,presence%20in%20the%20state%2C%20or

Written By:
Salman Rundhawa
Salman Rundhawa is the founder of Filing Taxes. Salman provides valuable tax planning, accounting, and income tax preparation services in Toronto, Mississauga, Oakville, and Hamilton.

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